果冻传媒

The Information and Digital Group (IDG) is moving service desk telephone support to a new provider, to extend and improve support for IT issues. You鈥檒l still be able to access support through the same service desk phone number and online portal. Read more about the change and the benefits it brings.

We鈥檙e all responsible for keeping sensitive information safe and secure at 果冻传媒. Now, as we introduce new standards in classifying and handling information, take a look at what you need to know. Got questions? IDG is on hand to help or provide team briefings.

We were recently notified of a wave of Distributed Denial of Service (DDoS) cyber-attacks on a number of UK universities, which caused significant disruption to their operations. We were not directly targeted - but we need your help to further strengthen our security. Here are three things you can do to help keep our services secure.

At this busy time of year, take care when checking your emails and be aware of the risks of cyber-crime.

Find our more about the planned upgrades on our campus VPN over the next two weeks and what that means for you.

The roll out of Microsoft Defender for Endpoint on all managed Windows computers will begin this week, replacing Kaspersky Anti-Virus. Laptop users working off-campus should continue to connect to the VPN at least once a week to pick up the change. Find out more in this IT Services news item.

We're replacing our Web Sign-On with Microsoft鈥檚 Multi-Factor Authentication - which will improve online security and user-experience. Over the next couple of months, you'll be prompted to log in to the University system using a new or different authentication method. .

A reminder about a targeting 果冻传媒 email accounts. Please remain vigilant.

A new phishing campaign is targeting 果冻传媒 email accounts - please immediately contact the IDG Helpdesk if you have been affected.