果冻传媒

Head of Information Security Operations	Information Security Architect	Information Security Specialist	Information Security Specialist

The Information Security Operations team helps protect the University鈥檚 systems, services and data from cyber threats. We work with colleagues across the University to identify, investigate and address security issues, while supporting the secure use of technology.

We can assist with:

Security Incidents

• Suspected account compromise
• Malware infections
• Unauthorised access to systems or data
• Lost or stolen devices containing University data

Phishing & Suspicious Emails

• Suspected phishing emails
• Suspicious links or attachments
• Email security concerns

Vulnerability Management

• Vulnerability findings
• Remediation advice
• Security weaknesses identified in systems and services

Security Monitoring & Threat Detection

• Suspicious activity
• Security alerts
• Threat investigations

Identity & Access Security

• Multi-factor authentication (MFA)
• Authentication-related security issues
• Account security concerns

Technical Security Advice

• Secure configuration guidance
• Cybersecurity best practice
• Technical security queries

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Contact Information Security Operations

For all security-related enquiries, incidents and support requests, please get in touch with the IT Help Desk:

• Email: helpdesk@warwick.ac.uk
• Tel: Ext. 73737

Not sure who to contact?

If you're unsure whether your query relates to Information Security Operations, please raise a request via the IT Help Desk, and we'll ensure it reaches the appropriate team.